{"componentChunkName":"component---src-templates-doc-tsx","path":"/support/","result":{"data":{"file":{"id":"228d8e70-e64b-5634-91c8-92532a3acbff","relativePath":"support/index.mdx","sourceInstanceName":"docs","childMarkdownRemark":null,"childMdx":{"body":"function _extends() { _extends = Object.assign || function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }\n\nfunction _objectWithoutProperties(source, excluded) { if (source == null) return {}; var target = _objectWithoutPropertiesLoose(source, excluded); var key, i; if (Object.getOwnPropertySymbols) { var sourceSymbolKeys = Object.getOwnPropertySymbols(source); for (i = 0; i < sourceSymbolKeys.length; i++) { key = sourceSymbolKeys[i]; if (excluded.indexOf(key) >= 0) continue; if (!Object.prototype.propertyIsEnumerable.call(source, key)) continue; target[key] = source[key]; } } return target; }\n\nfunction _objectWithoutPropertiesLoose(source, excluded) { if (source == null) return {}; var target = {}; var sourceKeys = Object.keys(source); var key, i; for (i = 0; i < sourceKeys.length; i++) { key = sourceKeys[i]; if (excluded.indexOf(key) >= 0) continue; target[key] = source[key]; } return target; }\n\n/* @jsx mdx */\nvar _frontmatter = {\n  \"title\": \"Support\",\n  \"sidebar_order\": 8\n};\nvar layoutProps = {\n  _frontmatter: _frontmatter\n};\nvar MDXLayout = \"wrapper\";\nreturn function MDXContent(_ref) {\n  var components = _ref.components,\n      props = _objectWithoutProperties(_ref, [\"components\"]);\n\n  return mdx(MDXLayout, _extends({}, layoutProps, props, {\n    components: components,\n    mdxType: \"MDXLayout\"\n  }), mdx(\"p\", null, \"As a paying customer of Sentry you have access to various forms of support; and if you are using the Open Source version you can get in contact with the Sentry community for questions. All Sentry repositories can be found on \", mdx(\"a\", _extends({\n    parentName: \"p\"\n  }, {\n    \"href\": \"https://github.com/getsentry\"\n  }), \"GitHub\"), \".\"), mdx(\"p\", null, \"If you're unable to find the answer in our documentation, you can also check out our \", mdx(\"a\", _extends({\n    parentName: \"p\"\n  }, {\n    \"href\": \"https://help.sentry.io/hc/en-us\"\n  }), \"Help Center\"), \" for commonly asked questions.\"), mdx(\"h2\", {\n    \"id\": \"system-status\",\n    \"style\": {\n      \"position\": \"relative\"\n    }\n  }, mdx(\"a\", _extends({\n    parentName: \"h2\"\n  }, {\n    \"href\": \"#system-status\",\n    \"aria-label\": \"system status permalink\",\n    \"className\": \"anchor before\"\n  }), mdx(\"svg\", _extends({\n    parentName: \"a\"\n  }, {\n    \"viewBox\": \"0 0 24 24\",\n    \"xmlns\": \"http://www.w3.org/2000/svg\"\n  }), mdx(\"path\", _extends({\n    parentName: \"svg\"\n  }, {\n    \"d\": \"M10.879 6.05L15 1.93A5.001 5.001 0 0 1 22.071 9l-4.121 4.121a1 1 0 0 1-1.414-1.414l4.12-4.121a3 3 0 1 0-4.242-4.243l-4.121 4.121a1 1 0 1 1-1.414-1.414zm2.242 11.9L9 22.07A5 5 0 1 1 1.929 15l4.121-4.121a1 1 0 0 1 1.414 1.414l-4.12 4.121a3 3 0 1 0 4.242 4.243l4.121-4.121a1 1 0 1 1 1.414 1.414zm-8.364-.122l13.071-13.07a1 1 0 0 1 1.415 1.414L6.172 19.242a1 1 0 1 1-1.415-1.414z\",\n    \"fill\": \"currentColor\"\n  })))), \"System Status\"), mdx(\"p\", null, \"The availability of the Sentry cloud hosted installation is independently monitored from outside the infrastructure. To monitor the availability, get notifications and read status updates about outdates you can visit the status page at \", mdx(\"a\", _extends({\n    parentName: \"p\"\n  }, {\n    \"href\": \"https://status.sentry.io/\"\n  }), \"status.sentry.io\"), \". There you can also subscribe to email and SMS notifications.\"), mdx(\"h2\", {\n    \"id\": \"community-support\",\n    \"style\": {\n      \"position\": \"relative\"\n    }\n  }, mdx(\"a\", _extends({\n    parentName: \"h2\"\n  }, {\n    \"href\": \"#community-support\",\n    \"aria-label\": \"community support permalink\",\n    \"className\": \"anchor before\"\n  }), mdx(\"svg\", _extends({\n    parentName: \"a\"\n  }, {\n    \"viewBox\": \"0 0 24 24\",\n    \"xmlns\": \"http://www.w3.org/2000/svg\"\n  }), mdx(\"path\", _extends({\n    parentName: \"svg\"\n  }, {\n    \"d\": \"M10.879 6.05L15 1.93A5.001 5.001 0 0 1 22.071 9l-4.121 4.121a1 1 0 0 1-1.414-1.414l4.12-4.121a3 3 0 1 0-4.242-4.243l-4.121 4.121a1 1 0 1 1-1.414-1.414zm2.242 11.9L9 22.07A5 5 0 1 1 1.929 15l4.121-4.121a1 1 0 0 1 1.414 1.414l-4.12 4.121a3 3 0 1 0 4.242 4.243l4.121-4.121a1 1 0 1 1 1.414 1.414zm-8.364-.122l13.071-13.07a1 1 0 0 1 1.415 1.414L6.172 19.242a1 1 0 1 1-1.415-1.414z\",\n    \"fill\": \"currentColor\"\n  })))), \"Community Support\"), mdx(\"p\", null, \"We offer community support through \", mdx(\"a\", _extends({\n    parentName: \"p\"\n  }, {\n    \"href\": \"https://forum.sentry.io/\"\n  }), \"forum.sentry.io\"), \". This is a great place to provide product feedback, get help and advice with various issues, as well as to take part in the larger Sentry community.\"), mdx(\"p\", null, \"You can also find answers to commonly asked questions in our \", mdx(\"a\", _extends({\n    parentName: \"p\"\n  }, {\n    \"href\": \"https://help.sentry.io/hc/en-us\"\n  }), \"Help Center\"), \".\"), mdx(\"p\", null, \"If you\\u2019re looking for support on a specific SDK, check the documentation specific to that SDK. Several SDKs are maintained by the Sentry team, whereas others are not. Nearly every SDK also has its own bug tracker, which is generally where the code lives (i.e. on GitHub).\"), mdx(\"h2\", {\n    \"id\": \"paid-support\",\n    \"style\": {\n      \"position\": \"relative\"\n    }\n  }, mdx(\"a\", _extends({\n    parentName: \"h2\"\n  }, {\n    \"href\": \"#paid-support\",\n    \"aria-label\": \"paid support permalink\",\n    \"className\": \"anchor before\"\n  }), mdx(\"svg\", _extends({\n    parentName: \"a\"\n  }, {\n    \"viewBox\": \"0 0 24 24\",\n    \"xmlns\": \"http://www.w3.org/2000/svg\"\n  }), mdx(\"path\", _extends({\n    parentName: \"svg\"\n  }, {\n    \"d\": \"M10.879 6.05L15 1.93A5.001 5.001 0 0 1 22.071 9l-4.121 4.121a1 1 0 0 1-1.414-1.414l4.12-4.121a3 3 0 1 0-4.242-4.243l-4.121 4.121a1 1 0 1 1-1.414-1.414zm2.242 11.9L9 22.07A5 5 0 1 1 1.929 15l4.121-4.121a1 1 0 0 1 1.414 1.414l-4.12 4.121a3 3 0 1 0 4.242 4.243l4.121-4.121a1 1 0 1 1 1.414 1.414zm-8.364-.122l13.071-13.07a1 1 0 0 1 1.415 1.414L6.172 19.242a1 1 0 1 1-1.415-1.414z\",\n    \"fill\": \"currentColor\"\n  })))), \"Paid Support\"), mdx(\"p\", null, \"If you're a paid customer, you can contact support from within your Sentry organization. This can be found by clicking on the \\\"Help\\\" button on the bottom left. We suggest reserving that for actual problems with the service, and when possible referring to our documentation, \", mdx(\"a\", _extends({\n    parentName: \"p\"\n  }, {\n    \"href\": \"https://help.sentry.io/hc/en-us\"\n  }), \"Help Center\"), \", and community support.\"));\n}\n;\nMDXContent.isMDXComponent = true;","tableOfContents":{"items":[{"url":"#system-status","title":"System Status"},{"url":"#community-support","title":"Community Support"},{"url":"#paid-support","title":"Paid Support"}]},"internal":{"type":"Mdx"}}}},"pageContext":{"excerpt":"As a paying customer of Sentry you have access to various forms of support; and if you are using the Open Source version you can get in contact with the Sentry community for questions. All Sentry repositories can be found on  GitHub . If you're unable to find the answer in our documentation, you can also check out our  Help Center  for commonly asked questions. System Status The availability of the Sentry cloud hosted installation is independently monitored from outside the infrastructure. To monitor the availability, get notifications and read status updates about outdates you can visit the status page at  status.sentry.io . There you can also subscribe to email and SMS notifications. Community Support We offer community support through  forum.sentry.io . This is a great place to provide product feedback, get help and advice with various issues, as well as to take part in the larger Sentry community. You can also find answers to commonly asked questions in our  Help Center . If you’re looking for support on a specific SDK, check the documentation specific to that SDK. Several SDKs are maintained by the Sentry team, whereas others are not. Nearly every SDK also has its own bug tracker, which is generally where the code lives (i.e. on GitHub). Paid Support If you're a paid customer, you can contact support from within your Sentry organization. This can be found by clicking on the \"Help\" button on the bottom left. We suggest reserving that for actual problems with the service, and when possible referring to our documentation,  Help Center , and community support.","title":"Support","description":null,"draft":null,"noindex":null,"notoc":null,"sidebar_order":8,"redirect_from":null,"keywords":null,"id":"228d8e70-e64b-5634-91c8-92532a3acbff","legacy":false}},"staticQueryHashes":["1218203755","1222113826","1222113826","1766336459","2158593473","2764967025","3345802723","3818502851","3990806462","4015007367","4192517163","4264099332","518019976"]}